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Vistra Energy / TXU

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Deliverables:
Salesforce Development Services
Project Management
Business Consulting
Technology Consulting
UI Design

Challenges: TXU Energy provides power to multiple types of customers in different markets. They were looking for ways to automate and integrate more of their business, such as price quotes and contract usage, into Salesforce and Vlocity to provide a more seamless customer experience. Without in-house experience or team members to do this, TXU relied heavily on the support of Spinakr to recommend, plan and implement Salesforce strategy and solutions.

Outcome: Spinakr’s ongoing support has helped TXU successfully integrate new systems that seamlessly and effortlessly gather and aggregate data needed to complete contracts. We also helped build guided tours that train the service reps on the contract process and helps them use the correct contracts, increasing compliance and consistency. Overall, our continued support helps their business increase efficiency and accuracy.  

Platforms/Technologies:
Kam System (SAP)
CXT Org
Salesforce
Vlocity