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BNSF Logistics

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Deliverables:
Custom mobile application
Technology consulting
Management consulting
Change management
Migration support
Technical liaison with vendors
MuleSoft implementation
CRM support
Branded merchandise
Video production
UI design
Internal & external communication strategy
Professional design services


Challenges: BNSFL is an international transportation brokerage company with a deep history tied to the earliest forms of transportation. As a business that relies on efficiency, they found they needed to upgrade their systems and processes and leverage new technologies to increase efficiency even more. Their goal is big: to become the transportation company that is easiest for large companies (some of the biggest superstores in the nation) to work with. However, they didn’t have the in-house staff or knowledge to achieve this alone.

Outcome: Since 2016, Spinakr Solutions has been a trusted advisor for BNSFL. Our first project was to find a better solution to replace their paper management system when working with delivery drivers. We consulted with them to discover their needs and built a mobile logistics management application that significantly simplified their fleet management process and digitized their paperwork process. Since then, we continue to offer a relationship of ongoing support. We have helped create and develop new systems to replace old antiquated processes, provided staff augmentation to execute on projects such as .net developers who build code, and function as their entire development support staff--when they have feature requests, systems errors, or changes needed, we deliver.  

This ongoing support has helped BNSFL get closer to their goal of making it easy for customers to work with them. And with the new technology we have helped implement, the company has significantly reduced costs, manual processes, and hours tracking down data.

Projects Delivered:

Mobile Logistics Management App
Performed all research, discovery, and requirements gathering for how this needed to integrate with their business, then designed and built the application
Reduced cost, reduced data entry, streamlined load assignment, tracking of loads, risk reduction

Code Support
.net devs building pieces of code to use in their applications (Argentina)


Electronic Logging Devices API
A government requirement device installed in trucks to track driving time. Wanted ability to connect to ELD APIs to get automatic location updates and track hours driven


Transportation Management System
As management consultants, our team helped BNSFL build out their own inhouse platform to replace their existing one.

LTL Integration
Helped them integrate with 75 different APIs/integrations that allowed for increased efficiency in transmitting and receiving data from their partners (such as FEDEX, UPS, Reddaway, AAA Cooper)

Sugar CRM for Sales staff
Provide a developer to build customization and management updates
Development support staff for new features, fix errors, configuration updates
Provide system administration

Change Management communication
Help them manage and communicate the internal change process as they move between systems

MuleSoft (integration as a service)
Implement MuleSoft and provide staff augmentation
Vetted and interviewed over 70 candidates to hire the right candidates to support this need
Convert their EDI (electronic data interface) to send data to BNSFL automatically instead of having to send it manually


Marketing and Design Services
Marketing assets for mobile application
Video, brochure, web pages
Branded merchandise